Introduction

Residents of Channel Point Apartments (Managed by Greystar) in Long Beach, California have reported experiencing what they describe as a hostile, toxic, retaliatory, and discriminatory living environment, primarily involving the actions of Community Property Manager Kathy Scheiwe and Leasing Agent Kimberly Sotomayor.

This article summarizes tenant allegations, including reported retaliation, unprofessional conduct, misuse of legal processes, racial discrimination, security misconduct, and licensing concerns. These statements represent the experiences and claims of residents and have not been independently verified.

Background

Channel Point Apartments, a Greystar-managed community, has been the subject of numerous resident complaints. Tenants claim that attempts to assert their rights—such as reporting discrimination, safety issues, or management misconduct—were met not with help, but with intimidation and retaliation.

Residents repeatedly identify Kathy Scheiwe and Kimberly Sotomayor as central figures in what they describe as a pattern of hostility.

1. Pattern of Retaliation After Filing Complaints

False Eviction Notices and Filings Despite Full Rent Payment

Multiple residents report that immediately after filing complaints—whether about safety, discrimination, or management behavior—they suddenly received eviction notices and false filings with the courts of claiming unpaid rent, even though they say they were:

• Fully paid
• Current on all charges
• Able to prove payment through receipts or bank statements

Residents believe these eviction notices were false, retaliatory, and designed to intimidate, rather than legitimate actions.

They describe these notices as efforts to punish or silence tenants who asserted their rights, in violation of California Civil Code § 1942.5, which prohibits retaliatory evictions.

2. Alleged Hostility, Harassment, and Intimidation by Management

Residents claim that both Kathy Scheiwe and Kimberly Sotomayor engaged in behaviors that contributed to a hostile environment, including:

• Verbally aggressive or condescending communication
• Ignoring or dismissing resident concerns
• Public confrontations
• Targeting specific residents who spoke up
• Turning resident complaints into accusations against the resident

As one resident stated:

“Whenever you walked into the office, you felt like you were already on trial.”

3. Alleged Racial Discrimination

Black and mixed-race tenants reported feeling singled out or treated unfairly by Scheiwe and Sotomayor.

Reported experiences include:

• Being labeled “aggressive” for calmly asserting righ
• Being confronted about minor issues while other tenants were not
• Receiving punitive notices when others engaged in similar conduct without consequences
• Feeling targeted based on race or appearance
• Residents say these experiences created an environment of fear and unequal treatment.

4. Security Assault Incident and Alleged Confession

One of the most alarming incidents involves a contracted security guard who allegedly assaulted a resident in the clubhouse while the resident was retrieving Medicare-related mail.

Residents report the following:

4.1 Immediate Impact

• The assault caused pain, fear, and disrupted a necessary medical treatment session.
• The resident experienced a medical episode afterward due to stress and physical trauma.

4.2 The Guard’s Alleged Confession

According to the resident, the security guard approached him two days later and:

• Apologized repeatedly
• Asked for forgiveness
• Appeared remorseful
• Allegedly confessed that he was instructed by Community Property Manager Kathy Scheiwe to target the resident and assult them or he would lose his job

The resident states the guard admitted he felt pressured to confront the resident and regretted following those directions.

4.3 Management’s Response

Residents report that:

• Instead of supporting the victim, Scheiwe attempted to shift blame onto the resident
• Sotomayor allegedly sided with management’s narrative rather than acknowledging wrongdoing
• Management showed more concern for liability than safety

This alleged confession deepened residents’ belief that the assault was not an isolated incident, but part of a broader pattern of retaliation and targeting.

Disclaimer: These allegations have not been independently verified. All parties are entitled to present their own statements and evidence.

5. Misuse of Legal Processes

Residents allege that work-place violence restraining orders were used as a retaliatory tool, not for legitimate safety purposes and even though the resident never worked there.

Tenants report:

• At least three such work-place violence restraining orders were filed and  rejected by the courts
• New filings were allegedly attempted even after denials and the resident had moved out for months and not had any contact with Management
• Residents believed these actions were meant to intimidate, silence them and impact future employment

This contributed to the perception that management was repeatedly weaponizing legal processes.

6. Allegation That Community Property Manager Kathy Scheiwe Was Unlicensed

Several residents state they searched the California Department of Real Estate database and were unable to locate an active real estate license for Kathy Scheiwe.

Residents allege:

• Notices and enforcement she issued may not have been legally authorized
• The lack of clarity fueled distrust

Disclaimer: This is an allegation. Scheiwe is entitled to provide documentation confirming her licensure status.

7. Pattern of Misconduct Allegedly Dating Back to 2012

Residents claim they discovered allegations of misconduct involving Scheiwe dating back more than a decade.

Former tenants from previous properties reportedly described similar behavior, including:

• Retaliation
• Hostile communication
• Failure to address safety concerns
• Unequal treatment

Residents said this history reinforced their belief that Scheiwe’s behavior at Channel Point was part of a long-standing pattern, not a new issue.

8. Impact on Resident Health and Well-Being

Residents describe significant emotional and physical harm resulting from the environment, including:

• Anxiety
• Insomnia
• Stress-induced medical deterioration
• Fear of using common areas
• Feeling unsafe at home
• Being forced to move out prematurely
• ‘Moving was like getting out of a toxic abusive relationship”
• Medically vulnerable residents reported experiencing the worst effects.

9. Composite Example of Resident Allegations

A resident alleges that after reporting discrimination, security issues, and management misconduct, Community Property Manager Kathy Scheiwe and Leasing Agent Kimberly Sotomayor targeted him with false eviction notices, hostile communication, and retaliatory legal filings. He states these actions led Greystar to enter a $30,000 stipulated agreement, despite him having no attorney. The resident further claims that shortly before moving out, a security guard assaulted him and later apologized, allegedly confessing he was instructed by Kathy Scheiwe to target him. He reports that three fabricated and outlandish workplace violence restraining orders filed by management were all denied by the courts. Even after he moved out and had no contact for nearly two months, he alleges management continued filing petitions in an effort to harm his reputation and future employment. On his last day, the resident claims Kimberly Sotomayor attempted to hide the second of two checks owed to him behind her back while saying, “I’m scared of you,” despite the resident standing silently and making no threatening gestures, which he saw as a final act of harassment. He says he ultimately left the property out of fear of ongoing retaliation.

Why Residents Describe Channel Point as a Toxic and Hostile Hostile Environment

Across numerous accounts, residents consistently report:

• Retaliatory eviction notices after complaints
• Hostile or intimidating management
• Racial discrimination
• Fabricated retaliatory “work-place violence” restraining orders
• Security misconduct and alleged targeting
• Licensing concerns
• A decade-long pattern of similar conduct
• Emotional and physical harm

• These allegations collectively explain why many tenants describe the property as toxic, unsafe, and emotionally damaging.

Confirmed Allegations That Management Removes Negative Reviews After Residents Move Out

Several former residents allege that after they moved out of Channel Point Apartments, management removed or flagged their negative online reviews, claiming the reviews invalid  because the individuals no longer lived on the property. According to these residents, this practice resulted in only positive or promotional reviews being left publicly visible, creating what they describe as a misleading representation of the community. Tenants say this pattern of removing critical feedback allowed management—particularly under Community Property Manager Kathy Scheiwe—to suppress legitimate concerns, prevent future renters from seeing the full picture, and hide the experiences of residents who felt targeted, mistreated, or retaliated against during their tenancy. Residents argue that this practice further contributed to the sense of a toxic, manipulated environment where management controlled the narrative rather than addressing the underlying issues.

Resident Petitions on Change.org Calling for the Removal of Management

Residents report that due to the ongoing hostility, alleged retaliation, and unsafe conditions at Channel Point Apartments, multiple petitions have been created and circulated within the community calling for the removal of current management, including Community Property Manager Kathy Scheiwe and Leasing Agent Kimberly Sotomayor. Tenants say these petitions arose organically as more residents came forward with similar experiences, claiming they had been intimidated, unfairly targeted, or subjected to false notices after raising concerns. According to residents, the widespread support for these petitions reflects a collective loss of trust in management and a unified demand for leadership that ensures safety, fairness, and lawful treatment of all residents. The petitions, residents say, demonstrate that the issues are not isolated but part of a broader pattern affecting the entire community.

Lack of Response From Greystar Leadership

The resident reports that for many months, he sent multiple emails and formal complaints directly to Greystar CEO Bob Faith and to the regional management team, detailing incidents of discrimination, retaliation, and unsafe conditions at Channel Point Apartments. Despite repeated attempts to escalate the issues to the highest levels of the company, the resident states that none of his messages were returned or addressed. According to him, this prolonged silence from both corporate leadership and regional management further reinforced his belief that the misconduct and retaliation occurring at the property were being ignored—or tolerated—within the organization.

Final Disclaimer

All statements here represent resident allegations, not verified facts or legal determinations. All individuals named—including Kathy Scheiwe, Kimberly Sotomayor, the security personnel, and Greystar—are entitled to respond and present their own accounts.